FAQ's
PRE-RACE CHECK IN PARTICIPANT QUESTIONS
What do I need to bring when I come to the pre-race check-in/packet pick up/expo?
ALL Triathlons & Multisports:
All athletes must attend ONE pre-race check-in to pick up their race materials (FRI or SAT). All relay members must be present to receive the packet, or we will split up the relay packet for each participant.
It is mandatory for all athletes to bring their ID to the pre-race check in. We will not give any athlete their bib number without an ID.
You must sign waiver(s) to get race materials.
You will also be required to show proof of USAT annual membership or purchase a one day membership (if you haven't already purchased a one day with us through registration).
All Running & Cycling Events ONLY -
All athletes must attend ONE pre-race check-in to pick up their race materials.
It is mandatory for all athletes to bring their ID to the pre-race check in. We will not give any athlete their bib number without an ID.
You must sign waiver(s) to get race materials.
If I can’t make it to the pre-race check-in, can I have my friend pick up the race materials for me?
ALL Triathlons & Multisports - Friends and family members will NOT be allowed to pick up for an athlete. Sorry, NO EXCEPTIONS. These events are USAT sanctioned and USAT doesn't allow anyone besides the participant to pick up race materials.
All Running & Cycling Events ONLY - Friends and family members will be allowed to pick up for an athlete if they BRING a PHOTO COPY of the athletes ID and SIGNED Waiver(s). Without these items we CANNOT release bibs. Sorry NO EXCEPTIONS. Waiver(s) will be online & emailed the by the week of the race.
If you can't make it to the expo you can register for the VIP option, or pay the $10 late fee to pick up on race morning. Those under the age of 18 will need to have an adult be present to pick-up the race packet.
Why do we need to put on the wristband before receiving our race materials? (Triathlons/Multisports)
Those not wearing a wristband will not be allowed into the transition zone. The wristband insures your safety and ours. The wristband is to insure that only those who have signed the waiver will be participating in the race. If your wristband was taken off before the race, you will not be allowed into the transition zone without your ID or a copy of your ID. There will be NO exceptions if you do not have your wristband or ID with you.
VIP Option (Triathlons/Multisports ONLY)
What is the VIP option?
For a fee of $30, we organize your race number, swim cap, timing chip and T-shirt and have them available for you on the morning of the race. You will report to the VIP table and then proceed to your reserved area in the transition area in your assigned spot within your wave. You do not need to attend the pre-race expo the day before the race.
If I already registered and I want to add the VIP option, how do I do so?
If you are already registered and you want to add the VIP option, you will need to email us at info@kozenterprises.com. All we need is your full name and the event name. If you registered on Active.com, the additional fee will be charged to the card that you paid with on ACTIVE and we can add it. If you mailed in your registration, you will need to mail a check into the office for the additional fee or you can send us $30 through this link and forward us a copy of the receipt with your full name and event name: https://www.paypal.me/KOZevents
NOTE: The VIP Option closes the Sunday night prior to the week of the event (7 days before) and we will no longer be able to add that option. You can still show up race morning to pick up your race materials by paying the $10 (cash only) late fee.
If I signed up for the VIP option, can I still go to the pre-race check-in to pick up my packet?
Of course! We would love to see you there, but it is not mandatory!
Can I pay for a special spot in the transition area without signing up for the VIP option?
No. The VIP option is the only way to have your spot reserved in the transition area with your name on the bike rack.
